And now… for the final award! Jason Stein chose the cards that represented the most revolutionary idea in care delivery.
Like the winner of the Patient Advocate Warrior award, who suggested a partnership between the postal service and health workers, the Care Delivery Revolutionist award also suggests that patients would benefit from a transdisciplinary merging of the health and logistics industries.
Congratulations @lshultz82! Here is what Jason had to say about how a realtime database of available hospital beds could bring much-needed transparency to the care delivery system:
What is new and potentially significant in this series of cards is the players’ perspective that access to hospital and post-acute care services could function more as a utility like a power grid, highway system, or water supply.
We already intuit and know that real-time applications can push valuable and actionable information into the hands of motivated people so they can make decisions that are best for their circumstance.
Examples include real-time traffic information pushed via electronic road signs or mobile device apps so drivers can make rational route decisions; or applications allowing commuters to see the price of gas in various locations and enabling traders to see stock prices. The underlying concept is sound and recursive through different industries and applications.
Rational resource allocation can be arranged rationally upstream by both coordinators (healthcare employees) and end-users (patients and caregivers).
Imagine the downstream efficiencies if hospital flow coordinators, ambulances, or patients themselves could gain access to real-time understanding of where resources are and are not:
- a pre-hospital patient with an urgent condition might opt to drive to the 3rd closest ER but the one with the shortest current wait time – and participating as an active member in the triage process might offer greater sense of control and satisfaction to patients.
- an in-hospital care coordinator could help a patient leave the hospital sooner and more satisfied if the available skilled nursing facility beds that matched the patient’s preference and needs were transparent to all.
- a post-hospital home health nurse might be able to enlist the support of interested neighbors or community groups to implement a plan for regaining an elderly patient’s function and independence in the home
The time has come to leverage real-time information on behalf of patients in our hospital continuum of care. These players have hit upon something significant. “